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Frequently Asked Questions
I'm a UK customer. How do I return something to you?
All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.
If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click
What should I do if my order hasn't been delivered yet?
All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.
If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click
What is your Returns Policy for orders sent to the UK?
All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.
If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click
How does your UK Next Day Delivery service work?
All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.
If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click
Give Us a Call
Whether you’re interested in working with us or for us, we’re always happy to chat.
Tell us some more about what you’re looking for and how we can help.
1 800 123 4565